frequently asked questions

A new way to experience the innovation of Guinness in the heart of Covent Garden.

Expect creative brews from our on-site brewery, unique tours, retail spaces offering exclusive Guinness merch and collabs, mouthwatering food and all the magic you expect from Guinness.

No, we don't brew Guinness at Guinness Open Gate Brewery London. The Guinness you'll enjoy here comes straight from our legendary St. James's Gate Brewery in Dublin. And you have the chance to taste innovation and sip on brews made right here by our talented, creative brewing team.

Of course. You’ll find a beautiful pint of Guinness Draught and Guinness 0.0 in London at Guinness Open Gate Brewery London. All our bars and restaurants have them on tap.

Guinness Open Gate Brewery London offers a diverse range of experiences including the brewery tour, retail spaces, multiple food & beverage offerings and event spaces.

To view opening hours and plan your visit please click here

Children and teenagers under 18 are welcome in two of our restaurants, The Porter's Table and Gilroy's Loft, but they must be accompanied by an adult (over 18) at all times.  
 
Children are also welcome in The Store @ Guinness Open Gate Brewery London and Guinness Good Things, but must be accompanied by an adult (over 18) at all times.  

Unfortunately, children and teenagers under 18 are not permitted in Old Brewer's Yard or on any of our brewery tours.

Service dogs are always welcome at Guinness Open Gate Brewery London, however, as this is a working brewery we are unable to accommodate pets. Please note you may be asked to present valid documentation for your service animal.

Yes, we have not one, but two fantastic shops selling Guinness merch unique to our London home. Plus, exclusive London-specific collab merch you won't find anywhere else.
Take a peek >

There are no storage facilities available, as result we are unable to store any coats, luggage and shopping including gift shop purchases. To ensure a smooth visit, we recommend arranging alternative storage for your items ahead of your tour booking.

All handbags and personal items must not be larger than an A4 piece of paper.

For information on brewery tours, you can contact us via our online contact form.

You do not need to book a tour to visit our restaurants or visit Old Brewer's Yard, but why not get the full experience and do both!

To learn more about tours click here.

No, Guinness Open Gate Brewery London is completely cashless.

Yes, toilets are available to all our customers.

We don't offer gift cards yet, but we hope to do so in the future. Watch this space!

By Foot
Guinness Open Gate Brewery London is located on Mercer Walk, a 4-minute walk away from the Covent Garden Piazza and a 2-minute walk from Seven Dials.

By Underground
Guinness Open Gate Brewery London’s nearest tube station is Covent Garden serviced by the Piccadilly Line. Other nearby stations include Leicester Square (4-minute walk) and Tottenham Court Road (9-minute walk).

By Train
Guinness Open Gate Brewery London’s nearest train station is Charing Cross, a 10-minute walk.

By Bus
The closest bus stop to Guinness Open Gate Brewery London is Cambridge Circus serviced by the 19, 24, 29, 38 and 176 buses (5-minute walk). Other nearby bus stops include St Giles High Street (6-minute walk) and Denmark Street (6-minute walk).

There is no on-site parking at Guinness Open Gate Brewery London. You’ll find the nearest car park at Q-Park Covent Garden under the St Martins Lane Hotel (5-minute walk) or Q-Park Chinatown located on Newport Place (6-minute walk). The closest drop-off points are on Long Acre Street or Shelton Street.

Please note, we have no association with these car parks. For more information please contact the car park providers directly.

Using what3words? Find our entrance at ///wasp.cases.mouth.

Guinness Open Gate Brewery London has been adapted to meet accessibility needs. If you need further information or support on broader visual, auditory or cognitive accessibility needs, please email us at info@guinnessopengatelondon.com.

Please book tickets to our brewery tours directly if you or anyone in your group have accessibility requirements at info@guinnessopengatelondon.com.

For on-street parking, there are designated Blue Badge bays available nearby. The closest ones are on Long Acre, Floral Street, Bow Street and Henrietta Street.

There are also several public car parks, including Q-Park Covent Garden and NCP Covent Garden that offer Blue Badge parking spaces, these are slightly further away.

We offer one complimentary companion ticket for guests who require support during their visit. This applies when a guest presents recognised documentation confirming their eligibility. Accepted proof includes but is not limited to: a Disability Living Allowance (DLA) or Personal Independence Payment (PIP) letter, Attendance or Carer’s Allowance documentation, a valid Blue Badge, a Certificate of Visual Impairment (CVI), or a Credibility Access Card.

Please note: A complimentary companion ticket can only be booked when there are at least two spaces available on a tour.

Please contact info@guinnessopengatelondon.com to book a carer ticket.

Yes, there are disabled toilets available in the courtyard at Old Brewer's Yard and throughout the venue at Guinness Open Gate Brewery London.

Yes, there are stairs at Guinness Open Gate Brewery London however the venue is wheelchair accessible. The brewery has steps to escalators and lifts. Gilroy's Loft and The Porter's Table both have stairs and lifts.

There will be 30 minutes of walking around the building, but not long distances.

The Open Gate Brewery Experience takes 90 mins. The Guinness Masterclass takes 115 mins.

To learn more about our tours and experiences click here.

The best place to purchase tickets is by visiting our website.
You can book your tickets here.

We recommend you book tickets in advance to make sure you secure your spot! The best place to purchase tickets is by visiting our website.
You can book your tickets here.

Yes! If tickets are showing as sold out on the booking page, don't worry. Our next ticket release is coming soon! To be among the first to know about our next ticket release, join our mailing list here.

You can book tickets on the door, but the best place to purchase tickets is by visiting our website.
You can book your tickets here.

You will receive an email containing your tickets after you book with all the details you need. You can also add your tickets to your digital wallet.

For information on tour groups and tour operator pricing, please contact the bookings team by emailing info@guinnessopengatelondon.com

All you need to bring to your tour is your tickets and valid physical identification to ensure all patrons are over the age of 18. As we are an active brewery, no open toe shoes, sandals, flip flops or high heels are acceptable on the tour.

Please note, there are no storage facilities available, as result we are unable to store any coats, luggage and shopping including gift shop purchases. To ensure a smooth visit, we recommend arranging alternative storage for your items ahead of your tour booking.

All handbags and personal items must not be larger than an A4 piece of paper.

You can change the date or time of your booking up to 72hrs before the start time of your tour. Please contact our support team at info@guinnessopengatelondon.com who will support you with your request, please note alternative times will be subject to availability.

Once your tickets have been purchased, the ticket is non-refundable. If you cannot make it on a specific day or time you are welcome to modify your booking up to 72hrs before the start time of your tour. Please contact our support team at info@guinnessopengatelondon.com who will support you with your request, please note alternative times will be subject to availability.

Please visit our Purchase Terms & Conditions page for further details.

Our tour guests can choose from a pint of Guinness 0.0 or regular Guinness during their pour-your-own-pint experience.

We aren't able to offer a variety of alcohol-free beers during the tasting experience, however water is provided during this part of the tour, too.

Please let your tour guide know if you have any allergies so they can ensure your tasting experience is safe and enjoyable. As the brewery handles a variety of ingredients, we cannot guarantee an allergy-free environment.

There are toilets available on the tour.

We have three levels of flavour for you to try spread across three floors of our historic building. With the range of food options we expertly cook up, there’s a plate for everyone.  
 
What are you waiting for - book your table!
Book now >

No, you can’t book a table in the courtyard. The vibe there is open and vibrant, so just stroll in and enjoy.

For information about allergens in our restaurants, please contact
eat@guinnessopengatelondon.com.

Yes! We have a range of spaces available to hire for private functions and events. We also have a private dining space available to hire for up to 24 people. 


Find out more about our events spaces >
Make a booking enquiry >

Our event spaces can cater for between 24-350 people depending on your needs.

Find out more about our events spaces >
Make a booking enquiry >